WHICH WEBSITES DOES THIS POLICY RELATE TO?
This policy applies to all Marks and Spencer Plc (“M&S”) owned and operated websites, both in the UK and in the international territories in which we operate. This includes M&S owned web pages which refer a user to M&S branded products and services which are provided by third party organisations.
WHAT ARE COOKIES?
Cookies are small data files which are placed on your computer or other devices (such as smart ‘phones or ‘tablets’) as you browse M&S websites. They are used to ‘remember’ when your computer or device accesses our websites, or to identify you as an M&S customer when you visit other websites. They can be used for just the duration of your visit (“session cookies”) or they can be used to measure how you interact with services and content over time (“persistent cookies”).
Essential cookies used for these purposes are deployed automatically for all users as soon as they enter our websites. If you wish to use our sites you cannot opt out of these cookies as they are an essential and integral feature.
This includes cookies used to:-
Show personalised content based on your interests, preferences or location
These types of cookies allow us to improve the way our websites and mobile apps work so that we can personalise your experience and show you content which is most relevant to you.
For example, a product or service may only be available in a particular location and may be more relevant to you depending on where you are, or we might show you certain products or services that we believe are most relevant to you based on your previous browsing or purchasing behaviour.
Show personalised or generic adverts either on M&S or third-party websites
These types of cookies may collect information about your online attributes or behaviour, such as your device identifier and/or IP address, the website you arrived from and information about your browsing and purchase history or the content of your shopping basket.
To help us to deliver online advertising that is relevant to you, we may also combine data we collect through cookies in the browser of your desktop computer or other devices with other data that we have collected, for example your purchases online and in store.
Deliver and measure the effectiveness of adverts
Some cookies can tell us if you have seen a specific advert, and when you saw it. This information allows us to measure the effectiveness of our online advertising campaigns and control the number of times you are shown an advert.
WHAT IF YOU DON’T WANT NON-ESSENTIAL COOKIES TO BE USED?
You can continue to use our website and complete transactions without consenting to cookies, but if you do this some website functionality may be impaired.
Note - if you have already consented to cookies on our website, you can change your preferences by clearing cookies from your browser and re-entering our site. This will cause the pop-up banner to re-display and you can choose to use the site without consenting to cookies.
HOW TO DISABLE COOKIES VIA YOUR BROWSER SETTINGS?
You can also disable cookies by changing your website browser settings to reject cookies. How you can do this will depend on the browser you use. Further details on how to disable cookies for the most popular browsers are set out below: -
For Microsoft Internet Explorer:
For Google Chrome:
For Mozilla firefox:
For Opera 6.0 and further:
WHAT HAPPENS IF I DISABLE COOKIES?
This depends on which cookies you disable, but in general the website may not operate properly if cookies are switched off. If you only disable third party cookies, you will not be prevented from making purchases on our sites. If you disable all cookies, you will be unable to complete a purchase on our sites.
WHAT COOKIES DO WE USE?
These cookies are essential to the basic operation of the website and cannot be disabled because the website will not function without them. These cookies are essential to the basic operation of the website and cannot be disabled because the website will not function without them.
They are used for various functions that allow the website to operate, including:
Security functions including;
These cookies make your shopping experience easier. They enable basic functions such as seeing recently viewed products or searches.
Switching off these cookies will mean that areas of our website won’t work properly.
They are used for various functions to improve your shopping experience such as:
These cookies help us to learn what you’re interested in so we can show you relevant content while you shop on our site. Switching off these cookies will mean you see a generic version of the website, rather than content which is more relevant to you
They are used for various functions to tailor our website to your preferences and interests, including:
These cookies gather information such as how many people are using our site or which pages are popular to help us improve customer experience. Switching off these cookies will mean we are less able to gather information to improve your experience.
They are used to help us understand how you interact with our website, products and/or services so that we can better understand your needs. For example, we collect and analyse information about:
These cookies help us to learn what you’re interested in so we can show you relevant adverts on other websites. Switching off these cookies will mean you will see generic advertising on other websites, rather than ads which are most relevant to you.
They are used to: