M&S expert bra fitter

Book an in-store appointment

Visit us in person and enjoy a one-to-one appointment with an expert bra fitter. We also offer specialist fittings for first bras, nursing bras or post-surgery bras in selected stores

Book an in-store appointment

Visit us in person and enjoy a one-to-one appointment with an expert bra fitter. We also offer specialist fittings for first bras, nursing bras or post-surgery bras in selected stores

On-demand video call

Want help fast? No problem. Our expert team is here to help you find your perfect bra via a live two-way video call. All you need is your own tape measure

Woman wearing an M&S bra

On-demand video call

Want help fast? No problem. Our expert team is here to help you find your perfect bra via a live two-way video call. All you need is your own tape measure

Woman looking happy in a soft pink bra

Book your online appointment

Pre-book an online appointment for a time that suits you and get fitted in the comfort and privacy of your home. All you need is your own tape measure

Book your online appointment

Pre-book an online appointment for a time that suits you and get fitted in the comfort and privacy of your home. All you need is your own tape measure

FREQUENTLY ASKED QUESTIONS

Why should I have a bra fitting?

Even if you think you know your size, it’s a good idea to get fitted regularly. The shape of your breasts change with age, when you gain or lose weight, and did you know that you can go up four cup sizes during pregnancy?

Even if you think you know your size, it’s a good idea to get fitted regularly. The shape of your breasts change with age, when you gain or lose weight, and did you know that you can go up four cup sizes during pregnancy?

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IN-STORE APPOINTMENTS

How long does an appointment last?

Appointments tend to last about 15 minutes, but can last for up to 30 minutes in some cases.

Appointments tend to last about 15 minutes, but can last for up to 30 minutes in some cases.

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Where should I go when I arrive in store for my bra fit?

Make your way to the lingerie fitting room, where your bra fitter will be ready to welcome you.

Make your way to the lingerie fitting room, where your bra fitter will be ready to welcome you.

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Are there any measures against Covid-19 in place?

Our in-store service is safe and completely contact-free. Your bra fitter will wear a face covering and we kindly ask that you wear one too, unless you’re exempt. Fitting rooms and tape measures will be sanitised and appointments conducted from a safe distance.

Our in-store service is safe and completely contact-free. Your bra fitter will wear a face covering and we kindly ask that you wear one too, unless you’re exempt. Fitting rooms and tape measures will be sanitised and appointments conducted from a safe distance.

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INSTANT CALLS AND ONLINE APPOINTMENTS

What is the difference between an instant call and an online appointment?

An instant call will connect you with one of our expert bra fitters there and then. Alternatively, you can make an online appointment for a future time and date.

An instant call will connect you with one of our expert bra fitters there and then. Alternatively, you can make an online appointment for a future time and date.

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What can I use the service for?

Most customers use our online service to have an online bra fit. However, you may also want to use the service if you’d like some expert advice on our lingerie. For any other queries or order details, please contact our customer services team, who will be happy to help.

Most customers use our online service to have an online bra fit. However, you may also want to use the service if you’d like some expert advice on our lingerie. For any other queries or order details, please contact our customer services team, who will be happy to help.

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Will I be seen on the call?

It’s completely up to you whether to turn your camera on or off. If you’re ringing to have a bra fit, however, we would encourage you to turn your camera on.

It’s completely up to you whether to turn your camera on or off. If you’re ringing to have a bra fit, however, we would encourage you to turn your camera on.

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Will I need to remove any clothing?

We do recommend allowing our online bra fitter to see you wearing your bra, as this will help your fitter identify your perfect fit. But it’s totally fine if you’d prefer to keep your top on. In this case, we’d recommend wearing something fitted.

We do recommend allowing our online bra fitter to see you wearing your bra, as this will help your fitter identify your perfect fit. But it’s totally fine if you’d prefer to keep your top on. In this case, we’d recommend wearing something fitted.

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What are the best conditions for my appointment? Do I need anything specific?

Our online bra fitters will do their best in all conditions. However, you’ll get the most out of your appointment if you wear your best-fitting bra, have stable internet connection and join your appointment from a quiet, private space. If possible, we’d suggest having a tape measure to hand, too.

Our online bra fitters will do their best in all conditions. However, you’ll get the most out of your appointment if you wear your best-fitting bra, have stable internet connection and join your appointment from a quiet, private space. If possible, we’d suggest having a tape measure to hand, too.

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How do I cancel or rearrange my appointment?

You can reschedule or cancel your appointment by following the link in your booking confirmation email.

You can reschedule or cancel your appointment by following the link in your booking confirmation email.

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